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Our aim is to improve our customers' business through the best use and support of their Information Technology
Arayeh Pardaz, a well established computer service company, is your business partner for all your IT needs including hardware computer maintenance, preventive computer maintenance, File Server maintenance, network support, PC repairs, printer repairs, software support, business continuity management, telephone systems, cabling, IT consultancy and hardware and software supply.
Our Portfolio of services include:
- A comprehensive choice of flexible hardware and software maintenance schemes, which may be tailored to specific customer requirements
- ICT solutions, consultancy, development and project management from inception to completion for SME’s, corporate and public bodies
- Hardware and software supply which includes a range of products from Intel, Compaq, HP, Dell, Microsoft and other premium vendors
- Structured data and voice networks for both wired and wireless technologies. Traditional and Voice over IP telephone systems and communications services
- Tailored application training on Microsoft Server and Office products
Hardware Maintenance
Arayeh Pardaz have over a 90% annual customer retention, which can be attributed to the following.
- Providing the customer with a tailored service to suit their needs.
- Having regular contact with the customer.
- Being able to cover virtually all IT products.
- Our engineers are authorised to execute a fault call first time by taking any relevant anticipated spare parts or loan items to the call. Thus achieving over an 85% first time fix rate.
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